Legal Document

Shopsical Community Guidelines

Effective: May 17, 2025

Updated & Current

Introduction

Welcome to Shopsical a next-generation social commerce platform built on trust, community, and creativity. Our community guidelines are here to ensure that everyone from vendors to shoppers, creators to community contributors can thrive in a safe, inclusive, and respectful space.

By using Shopsical, you agree to follow these guidelines, in addition to our Terms of Service and Privacy Policy. Violating them may result in content removal, account suspension, or permanent ban.

Respect & Inclusion

At Shopsical, we welcome diversity of thought, culture, and background. Hate has no place here.
You must not:
Use discriminatory language based on race, religion, gender, sexual orientation, disability, or nationality
Harass or bully users through messages, reviews, or content
Post or share anything promoting violence, hate groups, or extremism
Use slurs, threats, or derogatory comments subtle or overt
We expect you to treat every shopper, vendor, and team member with dignity.

Prohibited Content

Certain content simply has no place on Shopsical:
Sexually explicit or pornographic content
Nudity or sexually suggestive content involving minors (zero tolerance)
Depictions of violence, abuse, or cruelty
Graphic or gory imagery
Illegal goods or services, including firearms, narcotics, and counterfeit products
Misinformation related to health, safety, or finance
Deepfakes or manipulated media meant to deceive
We remove such content immediately and may notify authorities when required.

Commerce-Specific Rules

Vendors must:
Only list products they can fulfill within their specified delivery time
Accurately describe item condition, price, and variations
Use real images of products, not stolen ones
Clearly state shipping timelines and return policies
Not engage in price gouging, fake discounts, or bait-and-switch practices
Buyers must:
Only place orders they intend to complete
Communicate respectfully with vendors
Not misuse refunds, chargebacks, or leave false reviews

Content Posting Standards

We encourage creativity, but not at the expense of safety or quality.
Allowed content includes:
Product reviews (text, images, video)
Unboxing experiences
How-to videos or styling tips
Testimonials and haul videos
Any other thrilling content
Not allowed:
Fake endorsements or testimonials
Content that incites controversy or conflict
Overly graphic or clickbait thumbnails
Content that promotes off-platform transactions
We aim to curate authentic and helpful content that enhances the buying experience.

Interactions & Reviews

We believe in real conversations and honest feedback.
You may:
Leave constructive reviews and ratings
Ask questions on product listings
Share shopping tips or lists
You may not:
Harass vendors with negative comments or fake orders
Leave false reviews for competitors or in exchange for incentives
Leak private messages or personal information
Threaten or manipulate with "review bombs"
Vendors also may not bribe users for positive reviews.

Intellectual Property (IP)

Respect original creators.
Prohibited actions:
Uploading someone else's photos, designs, or videos without permission
Selling counterfeit or unlicensed products
Using another brand's name to boost visibility
Infringing on third-party copyrights or trademarks
Shopsical responds swiftly to IP takedown requests and may ban repeat offenders.

Spam, Scams & Misleading Practices

We fight bad actors to protect your trust.
You must not:
Use bots or fake accounts
Send unsolicited promotions
Run pyramid schemes or affiliate scams
Post misleading prices (e.g., ₦1 product but ₦10,000 shipping)
Ask buyers to pay off-platform or through "manual payment" unless using Shopsical's system
Report scams immediately using our in-app reporting system.

Minors & Guest Mode

We take the protection of minors seriously.
Users under 13 can only access Guest Mode with restricted features
No content may be sexual, exploitative, or risky to underage users
All vendors selling age-restricted items (e.g., skincare, supplements) must clearly label products and comply with regulations
Shopsical reserves the right to request age verification where necessary.

Enforcement & Reporting

Our community is built on accountability. To enforce these guidelines:
We use AI and human moderators to detect violations
Users can report posts, vendors, or comments with just a few taps
Repeated or severe violations may result in:
Content takedown
Feature restriction
Account suspension or permanent ban
Legal action (for fraud, impersonation, or copyright theft)
We review all reports promptly and fairly.

Continuous Improvement

Our guidelines evolve as Shopsical grows.
We review them regularly to address:
New social trends
Emerging safety issues
Legal changes
Community feedback
You will be notified of major changes, and we encourage all users to check this page periodically.

Final Note

Shopsical is more than a marketplace, it's a movement. A home for creators, vendors, and shoppers who believe in doing commerce differently with joy, safety, and real connections.
Let's keep it clean. Let's keep it kind. Let's keep it Shopsical.

Where Shopping Meets Social