Legal Document

SHOPSICAL PRIVACY POLICY

Effective: May 17, 2025

Updated & Current

Introduction

Welcome to Shopsical. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our social commerce platform and your choices about the collection and use of your information.

By accessing or using Shopsical, you agree to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

1.1 Information You Provide Directly
Account Registration: Full name, email address, phone number, password, and profile photo.
Vendor Details: Business name, CAC registration, bank account info, business address.
User Profile: Gender, interests, shopping preferences, social handles.
Customer Service: Any communications you send to us (e.g., support requests, feedback).
1.2 Information Collected Automatically
Device Information: IP address, browser type, device identifiers, operating system, and mobile network information.
Usage Data: Pages viewed, links clicked, features used, and interactions with other users.
Location Information: Approximate location via IP or precise GPS (with consent).
Cookies & Tracking: Pixels, cookies, analytics tools like Google Analytics and Meta Pixel.
1.3 Information from Third Parties
Social Media Logins: Public profile and email when you log in using Instagram, Facebook, or Google.
Payment Providers: Transaction details, payment confirmation.
Marketing Partners: User behavior on ad campaigns or partner platforms.

HOW WE USE YOUR INFORMATION

We use your data to:
Create and manage your account.
Facilitate transactions and escrow payments.
Personalize user experience, product suggestions, and homepage feed.
Monitor platform security and prevent fraud.
Analyse usage and improve product features.
Send updates, newsletters, promotional content, and surveys.
Enable community features such as vendor trust calls, reviews, and Wishlist.

DATA STORAGE & RETENTION

Data is securely stored in encrypted databases.
User data is retained as long as necessary to fulfill service obligations.
Users may request deletion of their data, which will be honoured within 30 days, except where retention is legally required.

DATA SECURITY

We implement security measures such as HTTPS, 2FA, access logs, and rate limiting.

YOUR RIGHTS AND CHOICES

Access: You can request access to your personal data.
Edit: You can edit your profile information at any time.
Delete: Request complete deletion of your account and data.
Opt-Out: You may opt out of marketing communications via unsubscribe links.
Cookie Management: You may disable cookies through browser settings.

CHILDREN'S PRIVACY

Shopsical does not knowingly collect information from children under the age of 13.
If we discover that a child under 13 has submitted information, we will delete it immediately.

INTERNATIONAL DATA TRANSFERS

Your data may be processed and stored in countries outside your own.
We take appropriate safeguards to ensure that your information remains protected.

THIRD PARTY LINKS

Shopsical may contain links to external websites or platforms.
We are not responsible for their privacy practices.
Users are encouraged to read the privacy policies of all third-party sites.

COOKIES & TRACKING TECHNOLOGIES

We use session cookies, persistent cookies, analytics cookies, and advertising cookies.
These help us understand traffic, improve user experience, and serve personalized ads.
Types of Cookies:
Essential Cookies
Functional Cookies
Performance Cookies
Targeting/Advertising Cookies

MARKETING & COMMUNICATIONS

We may send marketing emails, SMS, or push notifications.
You can manage notification settings in your profile.
Transactional messages cannot be unsubscribed from.

VENDOR PRIVACY TERMS

Vendors agree to keep customer information confidential.
Vendors may not use buyer information for personal marketing outside Shopsical.
Violations may result in account suspension or removal.

DATA BREACH NOTIFICATION

In the event of a breach, we will notify users within 72 hours if there is a significant risk to your rights and freedoms.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally.
We will notify users of significant changes via email or platform alerts.
Continued use of Shopsical indicates acceptance of the updated policy.

CONTACT INFORMATION

If you have questions, complaints, or requests:
Email: support@shopsical.com
Thank you for trusting Shopsical with your information. We are committed to protecting your privacy while empowering you to buy and sell safely and socially.

Where Shopping Meets Social

Legal Document

SHOPSICAL PRIVACY POLICY

Effective: May 17, 2025

Updated & Current

Introduction

By accessing or using Shopsical, you agree to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

1.1 Information You Provide Directly
Account Registration: Full name, email address, phone number, password, and profile photo.
Vendor Details: Business name, CAC registration, bank account info, business address.
User Profile: Gender, interests, shopping preferences, social handles.
Customer Service: Any communications you send to us (e.g., support requests, feedback).
1.2 Information Collected Automatically
Device Information: IP address, browser type, device identifiers, operating system, and mobile network information.
Usage Data: Pages viewed, links clicked, features used, and interactions with other users.
Location Information: Approximate location via IP or precise GPS (with consent).
Cookies & Tracking: Pixels, cookies, analytics tools like Google Analytics and Meta Pixel.
1.3 Information from Third Parties
Social Media Logins: Public profile and email when you log in using Instagram, Facebook, or Google.
Payment Providers: Transaction details, payment confirmation.
Marketing Partners: User behavior on ad campaigns or partner platforms.

HOW WE USE YOUR INFORMATION

We use your data to:
Create and manage your account.
Facilitate transactions and escrow payments.
Personalize user experience, product suggestions, and homepage feed.
Monitor platform security and prevent fraud.
Analyse usage and improve product features.
Send updates, newsletters, promotional content, and surveys.
Enable community features such as vendor trust calls, reviews, and Wishlist.

DATA STORAGE & RETENTION

Data is securely stored in encrypted databases.
User data is retained as long as necessary to fulfill service obligations.
Users may request deletion of their data, which will be honoured within 30 days, except where retention is legally required.

DATA SECURITY

We implement security measures such as HTTPS, 2FA, access logs, and rate limiting.

YOUR RIGHTS AND CHOICES

Access: You can request access to your personal data.
Edit: You can edit your profile information at any time.
Delete: Request complete deletion of your account and data.
Opt-Out: You may opt out of marketing communications via unsubscribe links.
Cookie Management: You may disable cookies through browser settings.

CHILDREN'S PRIVACY

Shopsical does not knowingly collect information from children under the age of 13.
If we discover that a child under 13 has submitted information, we will delete it immediately.

INTERNATIONAL DATA TRANSFERS

Your data may be processed and stored in countries outside your own.
We take appropriate safeguards to ensure that your information remains protected.

THIRD PARTY LINKS

Shopsical may contain links to external websites or platforms.
We are not responsible for their privacy practices.
Users are encouraged to read the privacy policies of all third-party sites.

COOKIES & TRACKING TECHNOLOGIES

We use session cookies, persistent cookies, analytics cookies, and advertising cookies.
These help us understand traffic, improve user experience, and serve personalized ads.
Types of Cookies:
Essential Cookies
Functional Cookies
Performance Cookies
Targeting/Advertising Cookies

MARKETING & COMMUNICATIONS

We may send marketing emails, SMS, or push notifications.
You can manage notification settings in your profile.
Transactional messages cannot be unsubscribed from.

VENDOR PRIVACY TERMS

Vendors agree to keep customer information confidential.
Vendors may not use buyer information for personal marketing outside Shopsical.
Violations may result in account suspension or removal.

DATA BREACH NOTIFICATION

In the event of a breach, we will notify users within 72 hours if there is a significant risk to your rights and freedoms.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally.
We will notify users of significant changes via email or platform alerts.
Continued use of Shopsical indicates acceptance of the updated policy.

CONTACT INFORMATION

If you have questions, complaints, or requests:
Email: support@shopsical.com
Thank you for trusting Shopsical with your information. We are committed to protecting your privacy while empowering you to buy and sell safely and socially.

SHOPSICAL PRIVACY POLICY

Introduction

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

SHARING OF INFORMATION

DATA STORAGE & RETENTION

DATA SECURITY

YOUR RIGHTS AND CHOICES

CHILDREN'S PRIVACY

INTERNATIONAL DATA TRANSFERS

THIRD PARTY LINKS

COOKIES & TRACKING TECHNOLOGIES

MARKETING & COMMUNICATIONS

VENDOR PRIVACY TERMS

DATA BREACH NOTIFICATION

CHANGES TO THIS POLICY

CONTACT INFORMATION

SHOPSICAL PRIVACY POLICY

Introduction

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

SHARING OF INFORMATION

DATA STORAGE & RETENTION

DATA SECURITY

YOUR RIGHTS AND CHOICES

CHILDREN'S PRIVACY

INTERNATIONAL DATA TRANSFERS

THIRD PARTY LINKS

COOKIES & TRACKING TECHNOLOGIES

MARKETING & COMMUNICATIONS

VENDOR PRIVACY TERMS

DATA BREACH NOTIFICATION

CHANGES TO THIS POLICY

CONTACT INFORMATION